FAQs

You can add all your favourite items to cart by pressing the button 'add to cart'. Then click on the shopping cart icon on the top right corner, you will then jump into the check out page. Fill out your details and select the right payment method. Now, it's all done!. Still not too sure? Ask us, we're very happy to help.

Once you complete the purchase with correct payment, we will then fulfils your order. It will take about 1-2 business days. After your order is completed, you will receive an email with all the tracking details. We use Australia Post for delivery services, please go head to their website or APP to track the parcel.

It means we provide free gift wrappings...which include some shredded paper, message card, gift wrap & a jut rope ribbons. We usually will cushion the package to reduce the wrinkles costed by delivery. All you need to do is ... leave us some detail message at check out.

Yes, definitely! We use cello bags because of its clear looking features & some protection for transportation. We can also wraps your order with paper, please leave a message 'paper wrap' at check out.

We do put everything in the box for every orders, unless the order is very small (may 1 bunch of elastic?), we may just paper wraps it. Generally, we use netural brown tuck-in boxes, pink tissue paper and jute rope ribbons.

Yes, you can exchange within the 30 days after your purchase. Please see the full exchange detail and policy below.

We're sorry if the item is out of stock. We only restock basic (everyday) styles at this point. All other styles have only limited stocks and we won't restock them again. Unless is highly requested.

Yes we do ship to most countries. You can contact us if you're not sure, we will check that for you.

We love gift wrapping. Just leave us a detail message at check out!

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