Shipping & Delivery

We are located in Sydney, Australia and ship worldwide using Austria Post International Standard Post. 

 

*Australia:  Free Express Shipping for order over $100 

*World-wide:  Free Standard Shipping for order over $120

 

Shipping Options:

— Australia —

Standard parcel post: $7.50 flat rate ( 2-7 working days )

Express parcel post: $12 flat rate (1-3 working days)

 

— International —

Standard parcel post via Australia Post: $20 AUD ( 9-20 working days )

Express parcel post via Australia Post: $30 AUD (7-15 working days )

Please contact us for other couriers such as DHL, TNT.

 

Trackings:

All orders will come with a tracking number, an order update email will automatically generate & sent with tracking details when the order is dispatched. However, if you do not receive one or lost one, please contact us or log in your account for details. (We recommended you register as a member before shopping) 

 

Handling Time:

About 1-2 business days.

Packages & gift wrappings:

We have two packages for our orders.

 

For small orders (1-3 small items):

we will pack & ship in letter size materials

 

For medium to large orders (3+ items):

will pack as a gift  with pink tissue paper wrapped around the products. We will use a brown mailing box for this package. We can also top it with ribbons & wrapping paper, just send us a message at checkout. 

 

— Gift wrappings — 

Free gift wrapping is listed individually on each product. However, if you order more than 5 items, we can wrap the box up! Just leave a message at checkouts about  the occasions. 

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